What to expect in your consult?

We know your time is valuable and true to our values of respecting everybody we strive to always run on time.

Prior to your appointment you will receive an email with a link to complete your client forms online. If you prefer to do it in person we would appreciate that you arrive 10 mins earlier to allow time for registration and to make things run smoothly.

On arrival, you’ll be welcomed with a smile! You’ll meet your podiatrist, who will listen to your history, work with you to perform a thorough assessment and begin treatment to get to the bottom of your concerns.

We’ll stay in touch by sending personal emails or SMS (not bulk spam), and also ask for feedback after your appointments so we can continue to improve our service to you.

FAQ's

  • Nail problems (yes we even cut your toenails!)
  • Skin problems – corns and calluses
  • Sport and overuse injuries – shin splints, calf pain, ankle sprains
  • Diabetes foot assessments
  • Heel pain, arch pain, leg pain, ankle pain, knee pain
  • Ingrown toenails
  • Warts
  • Running injuries
  • Child and adolescent injuries
  • Gait and posture problems

No, you do not need a referral to see a Podiatrist. The only time you’ll need a referral is if you qualify for the Medicare-funded Chronic Management Care Plan or if you’re a War Veteran with a Gold Card.

Our Podiatrists are very popular so we can’t guarantee an appointment on the same day but we’ll do our best to make it happen if you contact us by phone.

We allow 40 mins for all initial consultations. This extended time will allow our Podiatrists to meet you, assess you and give you a management plan and treatment. Our subsequent appointments are generally 20 mins in duration.

Yes, Podiatrists can refer for x-rays, ultrasounds and MRIs.

We accept all private health funds. With our HICAPS terminal, you’ll be able to claim on the spot!

No, however we are registered with Medicare who will contribute $58.30 towards your appointment fee if you have a GP referral under the Enhanced Primary Care (EPC) plan. You just pay the difference, that’s all. Your doctor (GP) can refer you for up to 5 sessions in a year for chronic conditions such as diabetes, heart disease, or arthritic conditions. You can read more about this at our blog here.

What can we help you with? Give us a call or chat with us here online and we’ll be happy to talk about the fees with you.

Yes we do offer a home visit service. There are additional costs with a home visit due to the time it takes to leave the clinic and visit your home. We do home visits within a 5km radius of the clinic. Please contact us to discuss your needs for a home visit.

Most definitely! We have our own sterilizer and all our instruments are sterilized in-house. We adhere to industry-standard best practices to ensure the safety and care of our patients at all times.

Aside from their four-year university degree, our team of podiatrists regularly attend ongoing training courses and seminars in order to stay at the top of their profession and provide you with the very best care that you deserve. This, along with our innovative clinical systems, ensure all treatments meet the highest standards. Our friendly and competent administrative team members are also well trained to ensure that every aspect of your foot care is to your satisfaction.

Yes. We have HICAPS facilities on-site so you can claim directly from your private health fund on the spot which means you’ll only pay the gap. The gap you pay depends on your level of cover. Please contact your private health fund for more information about your podiatry and orthotic rebates you may be eligible for before your visit.

In 1977 Chiropody changed to Podiatry, therefore Chiropody, as a profession ceased to exist. Prior to this, Chiropodists were an unregulated profession and when the decision was made to register all approved practitioners, the term was then changed to avoid any confusion. Although the profession changed, Chiropodists at that time simply took on the name change, and in some cases did not further their education. Some such practitioners still practice as Podiatrists today.
However, since 1977, newly graduating Podiatrists complete a university degree Bachelor of Podiatry to become fully qualified health professionals who deal with the diagnosis, treatment, and rehabilitation of medical and surgical conditions of the feet and lower limbs.
Podiatrists at The Footcare Clinic have a Bachelor of Podiatry degree and regularly attend continuing education workshops to further their knowledge and ensure they are abreast of the latest advancements in Podiatry treatment.

Wear clothing that you are comfortable in – preferably something that will allow us to see your feet and legs with ease.
Bring footwear that you wear often (workshoes, runners, casual shoes). We will assess them and give you recommendations if needed.
Also bring along diagnostic films (X-rays, ultrasounds, MRIs) and the results you’ve had in the past that may help shed light on your problem.

Here are 4 top tips to consider when choosing your Podiatrist:

  • Ask for a Podiatrist that may understand your condition best – for example, if you are a runner, ask for a podiatrist who also enjoys running.
  • Check to see if they are a registered professional here and if the podiatrist is a member of the Australian Podiatry Association here.
  • Check to see if the clinic adheres to the Australian Infection Control Standards. Ask if they use sterile instruments and whether they keep a log of all their sterilization work.
  • Find out if the podiatrist is committed to ongoing education and development and whether or not they have experience in multiple treatment modalities and specialties.

We have ramp access for wheelchairs at the front entrance. However, if you feel you need assistance please let us know when you arrive and our friendly team will be more than happy to help.

If your concern is a nail problem or you wish to have a general treatment (your nails cut and filed along with corn and callus removal) then you will need to remove your nail polish before your scheduled podiatry appointment.

Still have questions?

159 Kingsclere Ave, Keysborough VIC 3173
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