If you are in pain, and you need help, then YES, you can & should see a PODIATRIST during lock down.

The Department of Health and Human Services (DHHS) in Victoria, have made it very clear that, during stage 4 lockdown restrictions, you should still seek the healthcare you need.

You are still allowed to get the foot care you need during stage 4 lockdown.

DHHS have created specific guidelines and advice regarding care during this time, as some rules have altered.

You DO NOT need a GP referral to see our podiatrist
You CAN travel outside the 5km radius to receive healthcare

(use your appointment SMS or Email as proof of service)

DHHS have encouraged everyone who needs healthcare to continue to receive healthcare

Though you may only attend the clinic in person if the absence of care will mean that your condition and function deteriorates and that you may need to seek further care for this deterioration.

Trusted by 12,000+ Customers:

  • 5 star review  I was experiencing pain to my left heel for a while when walking and it was gradually getting worse. I attended The Footcare Clinic & saw Will. He advised & gave me a course of laser therapy together with taping of my foot. I now have had less pain over the course of treatment & feel that this treatment has been very effective. Walking is now enjoyable again. I would highly recommend this Podiatry Clinc to others.

    thumb Tracey Brunton
  • 5 star review  I’ve been a customer for years, and have referred a lot of my friends and family. The customer service is great and the care is outstanding. The friendly team are always available to assist. Highly recommended, would never go anywhere else.

    thumb maha Sukkar
  • 5 star review  Had a great experience here, I highly recommend Trang. She was able to understand the issue quickly and immediately knew how to fix it. She was very thorough and continued to help until the issue was resolved. Thank you! 🙂

    thumb Kristy Nebert
  • 5 star review  Highly recommended! Friendly & informative staff. Went out if their way to assist me in a way they didn't have to at all. I really appreciate it. Thank you

    thumb Nikita Bayros
  • 5 star review  The staff at The Footcare Clinic are wonderful. Not only do they know their stuff, but they are very friendly and caring, I have been putting off having issues with my feet fixed, as medical specialists and clinics can be quite daunting. But I have found The Footcare Clinic to be very warm, and I enjoy my appointments. My feet are finally feeling better after many years of pain

    thumb Kellie Walden
  • 5 star review  Trang has been so helpful and empathic regarding my feet issues, easy to access clinic and basically resolved my problems. The receptionists are also very friendly, kind and professional.

    thumb An Nguyen

Is My Pain Considered Urgent Right Now?

DHHS guidelines state, if you are someone who is in pain, and if you feel that your pain may deteriorate if left untreated, creating the possibility that in the future, you may need to present to a hospital, or medical specialist, then you are able to see a podiatrist during stage 4 lock down.

The following conditions will give you a general idea of what would be considered acceptable to come to the Clinic during Stage 4 Restrictions:

What happens if I get assessed and my injury isn’t deemed ‘essential’?

We’ve already had some people downplay their condition, only to find out their issue was more serious than they had thought (for example, when we diagnosed a fracture for what someone thought was just a sprained ankle).

When you attend the clinic, you’ll get assessed, then be given a diagnosis and treatment plan.

If your podiatrist deems your injury ‘essential’, you’ll be able to attend for further face to face sessions.

You won’t get in trouble if it turns out your injury isn’t as serious as you first thought. If you are in pain, and worried your condition may deteriorate, please seek the health care you deserve, just like normal.


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What to expect in your consult?

We know your time is valuable and true to our values of respecting everybody we strive to always run on time.

Prior to your appointment you will receive an email with a link to complete your client forms online. If you prefer to do it in person we would appreciate that you arrive 10 mins earlier to allow time for registration and to make things run smoothly.

On arrival, you’ll be welcomed with a smile! You’ll meet your podiatrist, who will listen to your history, work with you to perform a thorough assessment and begin treatment to get to the bottom of your concerns.

We’ll stay in touch by sending personal emails or SMS (not bulk spam), and also ask for feedback after your appointments so we can continue to improve our service to you.


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