The Department of Health and Human Services (DHHS) in Victoria, have made it very clear that, during stage 4 lockdown restrictions, you should still seek the healthcare you need.
You are still allowed to get the foot care you need during stage 4 lockdown.
DHHS have created specific guidelines and advice regarding care during this time, as some rules have altered.
Trusted by 12,000+ Customers:
Saw Ngan (Kim) today at the foot are clinic. She was super thorough, knowledgeable and experienced. I've had pain in my foot for a little while and thought it will just pass but it didn't. after a few tests Kim was able to tell that my muscle was inflamed and had an action plan all ready for my way to recovery. Highly recommended.
Kim was really great and assisted me to her best ability to accomplish what I wanted. She was very professional and knowledgeable, someone who really cares. I was recommended and after my experience would definately pass on this recommendation.
Service at the Footcare Clinic is fantastic. Podiatrist Kim is knowledgeable and friendly. Her concern for client wellbeing is genuine. She is professional, thorough and efficient. I am grateful for her expertise which has vastly improved the condition of my feet and my overall quality of life. All staff at the clinic are friendly and helpful. I highly recommend their services.
Amazing help came in with a multitude of injuries and poor running form preventing me from exercising. Within 2 weeks I was back to running and 6 weeks later with no knee pain, l am running pain free. Real professionals and I can not fault their services
I’ve been going to the clinic in and off for a few years now, I couldn’t be more happier than the latest effort by the team to help me walk again properly However the results were even better that expected on the weekend I ran down a shoplifter to my amazement I could have done this a month ago believe me the treatment I received was first class Highly recommended clinic
Podiatrist Ruby was professional and attentive. I would reccomend the foot clinic to others because they provided outstanding service. I was embarrassed about my feet, because l hadn't seen a podiatrist for a long time, but Ruby put me completely at ease. I can't reccomend her highly enough. Jen.
Is My Pain Considered Urgent Right Now?
DHHS guidelines state, if you are someone who is in pain, and if you feel that your pain may deteriorate if left untreated, creating the possibility that in the future, you may need to present to a hospital, or medical specialist, then you are able to see a podiatrist during stage 4 lock down.
The following conditions will give you a general idea of what would be considered acceptable to come to the Clinic during Stage 4 Restrictions:
- Bacterial Infection – in your nail or skin
- Ingrown Toenails
- Ulcers or Skin breakdown
- Diabetes – changes to your feet that you’d like checked
- Possible Fractures – from falls, trips and injuries
- Ankle Sprains – including the possibility of fracture, especially when you can’t weight bear well
- Heel Pain and Arch Pain – where you are finding it hard to weight bear and move
- Achilles Tendon Pain – where you can’t weight bear well
- Dislocations – toes and ankles
- Any injury post fall or accident – where you feel there may be damage caused, and you’re worried your condition may deteriorate
- Any joint issue that has persistent swelling following a fall or post accident.
What happens if I get assessed and my injury isn’t deemed ‘essential’?
We’ve already had some people downplay their condition, only to find out their issue was more serious than they had thought (for example, when we diagnosed a fracture for what someone thought was just a sprained ankle).
When you attend the clinic, you’ll get assessed, then be given a diagnosis and treatment plan.
If your podiatrist deems your injury ‘essential’, you’ll be able to attend for further face to face sessions.
You won’t get in trouble if it turns out your injury isn’t as serious as you first thought. If you are in pain, and worried your condition may deteriorate, please seek the health care you deserve, just like normal.
What to expect in your consult?
We know your time is valuable and true to our values of respecting everybody we strive to always run on time.
Prior to your appointment you will receive an email with a link to complete your client forms online. If you prefer to do it in person we would appreciate that you arrive 10 mins earlier to allow time for registration and to make things run smoothly.
On arrival, you’ll be welcomed with a smile! You’ll meet your podiatrist, who will listen to your history, work with you to perform a thorough assessment and begin treatment to get to the bottom of your concerns.
We’ll stay in touch by sending personal emails or SMS (not bulk spam), and also ask for feedback after your appointments so we can continue to improve our service to you.
- Nail problems (yes we even cut your toenails!)
- Skin problems – corns and calluses
- Sport and overuse injuries – shin splints, calf pain, ankle sprains
- Diabetes foot assessments
- Heel pain, arch pain, leg pain, ankle pain, knee pain
- Ingrown toenails
- Running injuries
- Child and adolescent injuries
- Gait and posture problems
No, you do not need a referral to see a Podiatrist. The only time you’ll need a referral is if you qualify for the Medicare funded Chronic Management Care Plan or if you’re a War Veteran with a Gold Card.
Our Podiatrists are very popular so we can’t guarantee an appointment on the same day but we’ll do our best to make it happen if you contact us by phone.
We allow 40 mins for all initial consultations. This extended time will allow our Podiatrists to meet you, assess you and give you a management plan and treatment. Our subsequent appointments are generally 20 mins in duration.
Yes, Podiatrists can refer for x-rays, ultrasounds and MRIs.
We accept all private health funds. With our HICAPS terminal, you’ll be able to claim on the spot!
No, however we are registered with Medicare who will contribute $52.95 towards your appointment fee if you have a GP referral under the Enhanced Primary Care (EPC) plan. You just pay the difference, that’s all. Your doctor (GP) can refer you for up to 5 sessions in a year for chronic conditions such as Diabetes.
What can we help you with? Give us a call or chat with us here online and we’ll be happy to talk about the fees with you.